Frequently asked questions

TempStay?
TempStay is Houston based, providing all-inclusive furnished apartments in the Texas Medical Center area, since 2003.

Today, TempStay has the largest apartment inventory and widest selection of furnished apartments, offering shuttle and train service.

TempStay understands the importance a spacious, clean, comfortable, fully equipped, well appointed furnished apartment contributes to a patient’s treatment and recovery

What is the bed configuration?
*One bedroom apartments are equipped with a king bed in the master and a queen sleeper sofa in the living room.
*Two bedrooms equipped with king in the master and either a king, queen or twins in the second bedroom.
*A limited number of two bedrooms offer a king bed in the master, queen and a twin bed in the second bedroom, offering added flexibility
*All king and queen beds have memory foam bedding and 300+ thread count sheets

Will I be able to prepare meals?
Fully equipped kitchens allow patients and their caregivers to continue eating meals like they normally would at home. This eliminates "room service" charges and the continual cost of eating restaurant meals.

Will I and my caregivers be able to continue to work?
Patients and caregivers can set up a "home office" with high speed internet, work station(s), access to copy, scanner, fax machines, postal box and package receiving. Apartment living offers privacy and comfort.

Is there transportion to the hospitals and grocery stores?
Yes, shuttle service is offered from 6:00 AM to 8:30 PM, Monday through Friday. Light rail is also convenient with access to the Texas Meical Center, Rice University, museums, zoo, parks, golf course and Downtown Houston.

Do I have to pay for utilities?No, all utilities are covered by TempStay. We do, however, put a generous cap on how much utilities we will cover. This is almost never reached and is just used to keep use within reason.

Do you require a security deposit?
Generally, we are willing to waive security deposits with a valid credit card on file and a signed Damage Waiver that accepts responsibility for any damages, which might have occurred during your stay.

Do you accept pets?
We work to accommodate pets, but limit the number of pets to two per apartment - there are weight and breed restrictions. All pets must be neutered or spayed. Cats must be de-clawed. A "Pet Fee" and an additional "cleaning fee" are required.

What is the payment procedure?
You have many options. TempStay accepts personal and business checks, bank wire transfers,cash, American Express, Visa and MasterCard. If you are a corporate client, direct billing is available.

Is housekeeping available?
TempStay has bonded cleaning services available to you. We can arrange weekly, bi-weekly, or on-demand cleaning. Residents are responsible for personal items.

What are your rental rates?
Rental rates depends on lenght of stay, location, size, number of bedrooms and baths. Rental rate includes all taxes.

Could you help orient me to the city?
TempStay provides an informational guidebook in every apartment with pertinent information about the apartment, the property, and the City of Houston (sites to see, restaurants, etc.).

A 30-day minimum stay is required. All rates include a fully-furnished apartment, non smoking, garage or assigned covered parking, furniture, two color TVs with expanded cable and DVD, high-speed internet, housewares package (for kitchen, bed and bath), "memory foam bedding" in all master bedrooms, microwave, washer/dryer, electricity and water service, local land phone service with voice mail and accessories (plants and pictures).